Privacy Policy

Last Updated: 28/11/2024

Masq Media ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, or other services (collectively, the "Services"). By using our Services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information when you use our Services:

A. Personal Information

Personal information refers to information that can be used to identify an individual. This may include:

• Name
• Email address
• Phone number
• Payment information
• Shipping and billing addresses
• Other information you provide when registering for an account, filling out forms, or interacting with our Services.

B. Non-Personal Information

We may collect non-personal information that does not directly identify you. This may include:

• Device information (e.g., operating system, browser type)
• IP address
• Usage data (e.g., pages visited, features used)
• Cookies and tracking technologies (explained below)

C. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your use of our Services. Cookies are small files stored on your device that help us improve the functionality and user experience of our Services. You can control the use of cookies through your browser settings, but disabling cookies may limit certain features of the Services.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To provide, maintain, and improve our Services
• To process transactions and provide customer support
• To send promotional materials, updates, and marketing communications (with your consent)
• To personalize your experience and tailor content to your preferences
• To detect, prevent, and address technical issues or security concerns
• To comply with legal obligations and enforce our Terms of Service

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Services, such as payment processors, hosting providers, and marketing partners. These third parties are required to maintain the confidentiality of your information.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests (e.g., a subpoena, court order).
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Security of Your Information

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. This includes the use of encryption, firewalls, and secure data storage. However, no method of transmitting data over the internet or storing data is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Your Choices and Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can update or correct any inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information, subject to applicable laws and our retention policies.
• Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe link in the emails we send or by contacting us directly.

If you are a resident of the European Economic Area (EEA) or California, you may have additional rights under applicable data protection laws (such as the General Data Protection Regulation or the California Consumer Privacy Act).

6. Children’s Privacy

Our Services are not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under the age of 13, we will take steps to delete the information as soon as possible.

7. International Data Transfers

If you are accessing our Services from outside the United States, please note that your information may be transferred to, processed, and stored in the United States or other countries where our servers are located. By using our Services, you consent to such transfers and processing in accordance with this Privacy Policy.

8. Links to Other Websites

Our Services may contain links to external websites or services that are not operated by us. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of those sites before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@getmasquerade.com